Customer satisfaction is important to us. Please review our return and exchange policy below:

1. Return Period

• Customers may request a return or exchange within 7 days from the date of order delivery.

2. Return Conditions

• The eyewear must be unused, in its original condition, and in the original packaging.

• All labels, accessories, and inserts must remain intact.

• Prescription glasses and custom-made lenses are non-returnable and non-exchangeable, unless there is a manufacturing defect.

3. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. The item will be replaced at no additional cost.

4. Refunds

• Refunds will be processed after inspection of the returned item.

• The refund period may take 5–10 business days, depending on the payment method used.